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FAQ

General


What is cannabis?

Cannabis is a plant that has been consumed for medical and recreational purposes for thousands of years. The plant contains a variety of organic compounds called “cannabinoids” which, when consumed, may activate the endocannabinoid system in your body to elicit various physiological and psychological responses.


What’s the difference between hemp and cannabis?

“Hemp” and “cannabis” are terms for the same species of plant, Cannabis sativa. While the two may be similar in appearance, the term “hemp” is used to classify cannabis plants that contain no more than 0.3% delta-9-tetrahydrocannabinol (THC). As a result, hemp does not produce the psychoactive or “intoxicating” effects typically associated with THC dominant cannabis strains.


What’s the difference between indica, sativa, hybrid strains?

Today, modern cannabis products are commonly characterized as indica, sativa or a hybrid. While it is scientifically unclear if indica and sativa are indeed separate subtypes, differences in physical attributes are commonly observed. Hybrids are produced from crossbreeding of an indica and sativa. The majority of strains available today fit into this category due to decades of crossbreeding.


What are THC and CBD?

Delta-9-tetrahydrocannabinol (THC) and cannabidiol (CBD) are two of the most prevalent cannabinoids within cannabis. The intoxicating effects of cannabis are attributed to THC, while CBD does not produce an intoxicating effect.


What are terpenes?

Terpenes are a large and diverse class of organic compounds found in cannabis and other plants which play a large role in producing their distinct aroma and flavour profiles.


How do you ensure the quality of your products?

We’re committed to ongoing research and development of high-quality cannabis products designed for everyday use. We develop, manufacture, and test all our products in our state-of-the-art facilities and are rigorously tested to ensure a high quality, consistent serving with each use.


What’s the difference between inhaling versus ingesting cannabis?

Inhalation and ingestion are the two most common methods on consuming cannabis. Inhalation is done by smoking or vaporizing cannabinoids, often via a joint, vape, or pipe. The effects from inhalation may be felt within seconds to minutes after consumption, and it can take up to 30 minutes to feel the full effects. Ingestion is done by consuming oil, capsules, or infused edibles such as soft chews, chocolates, or lozenges. When you eat cannabinoids, they are absorbed into your body through the digestive system. As a result, both the onset time and duration of effects are extended over a longer course of time. You may begin to feel the effects of ingested cannabis anywhere from 30 minutes to 2 hours after consumption and it may take up to 4 hours to feel the full effects.


How much cannabis should I consume to feel its effects?

Cannabis affects everyone differently. We want you to enjoy your experience with our products and suggest that you always start low and go slow when consuming. If you choose to consume cannabis, how much you consume and how quickly you consume can influence whether or not you enjoy your experience or encounter adverse effects. Take your time to understand how your body reacts to cannabis as everyone’s response is different. Until then, start low and go slow to minimize health risks and the risks of overconsumption.


How long will cannabis stay in my system?

How long cannabis stays in your system is unique to every individual and based on a number of factors. THC may be detectable in your bloodstream for up to seven days or more, depending on frequency of use. Even if you’re no longer experiencing strong effects of cannabis, Health Canada reports that effects from consuming cannabis can last up to 12 hours with some effects lasting up to 24 hours.


What are the potential short-term effects associated with cannabis use?

THC causes the intoxicating effects, commonly referred to as the cannabis “high”. Conversely, CBD is non-intoxicating, and may help to reduce or minimize the effects of THC. Some of the short-term effects of THC on your brain can include confusion, fatigue, impaired cognition and reaction timing, anxiety, or psychotic episodes. Short-term effects of THC on your body can also include damaged blood vessels caused by smoke (if smoking), decreased blood pressure, increased heart rate, or nausea or vomiting. Cannabis use can also result in psychotic episodes. If you are concerned about any of these, please consult your health care practitioner.


What are the long-term health effects associated with cannabis use?

As with any substance used medically or recreationally, long-term use of cannabis may cause adverse effects. These effects may develop gradually over time, with regular cannabis use that continues over weeks, months, or years. These effects may include an increased risk of addiction, as well as impairment to memory, concentration, and decision-making. Adverse effects of THC appear to be worse if you start using in your adolescence and can last from several days to months, or longer, after you stop using cannabis. If you are concerned about any of these, please consult your health care practitioner.


What are the mental health effects associated with cannabis use?

Those with a pre-existing mental health condition or who have a personal family history of serious mental disorders (i.e., schizophrenia, psychosis, depression or bipolar disorder) should consult their health care practitioner before choosing to consume cannabis.


Am I okay to drive if I’ve consumed cannabis?

No, driving while impaired by cannabis is illegal and dangerous. For your safety, do not drive or operate heavy equipment after consuming cannabis containing THC.


Can I use cannabis during pregnancy or breastfeeding?

No. Pregnant and breastfeeding women should not consume cannabis, as it could harm the fetus or baby. Cannabis use during pregnancy has been linked to low birth weight and can harm a child’s brain development.


Can I share cannabis with youth?

No. Research shows that using cannabis regularly while your brain is still developing can increase the risk of negative health outcomes. Distributing cannabis to a minor can mean significant legal consequences, even for legal guardians. The rules and penalties for distributing cannabis to minors are different than those set for alcohol distribution to minors.


Should I mix cannabis products with alcohol and tobacco?

Combining cannabis and alcohol can elevate the felt effects and lead to higher levels of intoxication, dizziness and nausea than you would normally feel when consuming separately. Combining the two further lowers concentration and reaction times. Tobacco is harmful on its own, and the co-use of tobacco and cannabis has been associated with developing a dependence on either substance, negative mental health outcomes, engagement in other risk-taking behaviors, and increased difficulty stopping cannabis use.


Is cannabis addictive?

Cannabis may become habit forming, although the risk of addiction is lower than with alcohol, tobacco, or opioids. Unlike alcohol or opioids, a cannabis overdose is not fatal. Please consult your health care practitioner before consuming cannabis if you are concerned about this as pre-existing conditions or addictions may make you more prone to cannabis addiction.


Can I use cannabis with other medications?

Drug interactions are complicated. No matter the form of consumption, consult your health care practitioner to see if using cannabis products is right for you.

 

Vapes


How do I activate my vape?

To begin using your vape, simply take a puff. All our devices contain an element which heats the cannabis distillate to the temperature required to create vapour. Inhalation will trigger your device to activate.


When I pull, I don’t draw any vapour – is my device working properly?

The first puff activates the heating elements so it’s normal that it feels less intense and draws less vapour. As the device continues to heat up, the intake will intensify. You should notice a difference in your next puff.


Is there any maintenance required to keep my vape working its best?

To keep your pull consistent, we recommend periodically wiping down the charge contacts of your cartridge with a dry or lightly moistened cotton swab.


How long will my battery charge last for?

Our disposable vapes should not require a recharge unless left inactive or unused for a long period of time. Our rechargeable, lithium ion batteries should last a full day without a charge, but it will depend on your consumption. Because our cartridge systems are designed for longer-term use, you’ll likely have to recharge it as you use it regularly. If you did not receive a charger upon purchase, please contact your retailer directly or email us at info@kolabproject.com.


How will I know when my battery is running low?

When your battery needs a charge, the light on the bottom of the device will no longer turn on when you pull, and you will experience difficulty pulling any vapour. Simply charge your vape to continue using it.


How should I store my vape when I’m not using it?

Please store your device in its resealable child resistant packaging, in a cool, dry location out of direct sunlight and out of reach of children or animals.


I’ve finished my cartridge. Can I refill it?

Each cartridge has been professionally filled, pressure locked, and tested for quality control. Please do not attempt to open or refill your own cartridge at any point. Attempting to remove the mouthpiece may result in leakage or clogging.


How do I dispose of my disposable vape and cartridges?

Please collect your disposable vape pens, cartridges, and dead batteries for disposal through your local e-waste drop off location. Do not dispose of them through your standard trash or recycling.


My vape leaks when I use it – is this normal?

All of our vapes are designed to be leak resistant. If your device is leaking, please contact our customer care team at info@kolabproject.com.


My vape is cracked – can I still use it?

If the glass panel on your vape has been broken, avoid using it. Even though our vapes contain a metal mesh to help ensure you get a clean puff, it’s best to properly dispose of your broken vape.


My pull tastes metallic. Why is that?

This is typically due to dry puffing, which results when the vape doesn’t have enough liquid to vaporize. Switch your cartridge for a new one.


How will I know if I’ve taken a full puff?

Each vape is activated by inhalation. Each pull may vary, but it’s recommended not to inhale for more than 3 seconds, starting with a small draw at first and increasing each time until you find an amount that best suits your needs.

a. For products with 850mg/g THC, a 3 second draw should provide roughly 3mg of THC*,

b. for products with 800mg/g THC, a 3 second draw should provide roughly 3mg of THC*,

c. for products with 425mg/g, a 3 second draw should provide roughly 1.5mg of THC*,

d. for products with 400mg/g, a 3 second draw should provide roughly 1.5mg of THC*

e. for products with 21mg/g THC, a 3 second draw should provide roughly <0.1mg of THC*, and

f. for products with 10mg/g THC, a 3 second draw should provide roughly <0.1mg of THC*.

*Please note that THC serving has been calculated based on thorough laboratory testing. However, THC serving may vary, depending on the strength of draw, temperature, whether it is a consecutive draw, and other factors).


What is the average onset time for vaping?

When cannabis is inhaled into the lungs, it is absorbed directly into the bloodstream and its effects are felt within seconds to minutes – however, it can take up to 10 to 30 minutes to feel the full effects. Consuming more during this time period can increase the risk of adverse events. Health Canada reports that effects from consuming cannabis can last up to 12 hours with some effects lasting up to 24 hours. As always with cannabis, you should start low and go slow.


Do vapes produce smoke?

No. The heating element in our devices is designed to not reach the temperature required for combustion – they are smokeless. Aerosol, often referred to as vapour, is the byproduct produced from heating the distillate.


Where are your vapes filled?

Our vapes are filled at our state-of-the-art facility in Charlottetown, PEI.


Do you test your vapes and is the battery certified?

Our vapes undergo rigorous testing and our batteries are certified to meet applicable regulatory requirements. However, even certified batteries are vulnerable to misuse, so if, while in use, your vape battery feels hotter than normal, simply rest the device for a few minutes before using it again.


What are your vape formulas made from?

We use high quality cannabis distillate in all of our vapes. This distillate is mixed with our proprietary flavour blends to create the unique flavour profiles of each of our vapes.


Do your vapes contain any Vitamin E?

No.


Have you tested vapes for heavy metals?

Our vape fluid formulations have been meticulously tested for heavy metals to ensure they are compliant with Health Canada heavy metal requirements. Separately, our vape hardware has been voluntarily tested for heavy metals leaching and our filled vapes have had their emissions voluntarily tested by a third-party lab, both to ensure compliance with applicable heavy metals standards.


Do your vapes contain any nicotine?

No.


What botanical terpenes are found in my vape formula?

Terpenes are a large and diverse class of organic compounds found in cannabis and other plants which play a large role in producing their distinct aroma and flavour profiles. Ours are non-cannabis botanically derived, meaning they are extracted from plant sources other than cannabis. Using these more readily available sources allows us to have more control over the quality of product. The exact terpenes in each of our vapes vary depending on the flavour profile of the vape.


What do I do if my vape experiences a clog?

Because we only use high quality cannabis distillate and botanical terpenes in our formulations, without the use of any diluting agents, the resulting blend has a higher cannabinoid concentration than most. While this may result in a higher potency within the product, it also may result in a more viscous distillate.

A clog will be evident within a fully charged device from a lack of airflow to the mouthpiece. Please note: your battery should illuminate if adequately charged; it is located at the bottom of your vape. You may also be able to check the health of your battery by blowing directly on it. Because they are calibrated for use specifically with its intended compatible devices, we recommend only using Kolab Project batteries with Kolab Project cartridges to ensure your device’s quality, temperature, and function.

To help prevent a clog, always store your device in an upright position at room temperature, out of direct sunlight or heat. Replacing the mouthpiece cap after each use may also help prevent any dust particles or debris from entering, and clogging, the device.

To try to loosen a possible clog, first ensure your battery is properly charged. Next, attempt to manually heat up the formulation, (added heat can help the distillate flow easier), and break up the clog by rubbing your hands together around the device; the heat created by friction may help to reduce the viscosity of the distillate. Test your device by inhaling a long pull, followed by several shorter puffs. This may take several attempts, and you may eventually feel the clog “pop” free.

If the previous recommendations do not help to resolve your issue, please reach out to us directly at info@kolabproject.com. For more information about replacing the battery for your device, please see questions relating to Vape batteries in our FAQ.

Edibles


How many edibles do you recommend I consume?

Please always read the label before consumption to understand the strength of the product. The concentration of THC can be found on our product labels.

If you are new to edibles, start low and go slow with a product containing 2.5 mg of THC or less. Exercise caution when consuming products containing 2.5 mg to 10 mg of THC. It can take up to 4 hours to feel the full effects, it can stay in your body much longer than that, and consuming more within this time period can result in adverse events.


How long before I start to feel the effects of my edible?

Edibles, like other food, must pass through the digestive system in order to be absorbed into the body. As a result, the onset time for edibles varies from person to person. Generally, the effects of ingesting cannabis edibles can take anywhere from 60 minutes to 4 hours to fully affect you.


How long do the effects last for?

The length of your experience will vary for everyone. Even if you’re no longer experiencing strong effects of cannabis, Health Canada reports that effects from consuming cannabis can last up to 12 hours with some effects lasting up to 24 hours. Please note that cannabis can be detected in your body for up to seven days or more, depending on frequency of use.


How should I store my edibles?

Please keep your edibles in their resealable, child-resistant packaging, and in a cool, dry place out of direct sunlight and out of reach of children or animals.


What makes our edibles different?

All our edibles are produced at our state-of-the-art facility in Charlottetown, PEI. Kolab is committed to the ongoing research and development of high-quality cannabis products designed for everyday use. All our products are rigorously tested to ensure a high quality, consistent serving with each use.


What ingredients do you use to make your edibles?

The individual ingredients vary from product to product. Each edible is formulated using natural, traceable ingredients and pure cannabis distillate.


Do your edibles contain gluten?

No. All our edibles are gluten-free.

Concentrates


What are cannabis concentrates?

Concentrates, such as distillate, wax, shatter, diamonds, live resin or slush, are derivative products processed from the cannabis plant. This processing removes excess plant material, leaving only select cannabinoids and terpenes. In comparison to unprocessed flower, concentrates are far more potent as they have a much greater proportion of cannabinoids and terpenes.


How are concentrates made?

Kolab Project concentrates are made using flash-frozen, small batch single strain flower that are processed via closed-loop hydrocarbon extraction. The flower is placed in a pressurized tank that uses a sterile solvent to extract the cannabinoids and terpenes. Closed-loop extraction is not new or unique to cannabis, other industries use this method to extract essential oils for a variety of food products. Closed-loop extraction produces an incredibly clean product and industry professionals regard it as far safer to manufacture than open-loop extraction.


What’s the deal with your live terpene sticks?

The Kolab Project 232 Series Live Terpene Stick is a unique, new-to-world product that combines refined cannabis flower and full spectrum cannabis terpene extractions into the format of a pre-roll. The refined flower is produced by a proprietary sequential collision extraction process which removes the less desirable parts of the plant, resulting in cannabinoid rich powder, while the full spectrum terpene extractions are “terp sauce” resulting from the hydrocarbon extraction process of fresh frozen flower. This flavourful and quite potent mixture is then packed into a classic pre-roll style cone. The final product is consumed via traditional pre-roll methods - ignite the folded end and inhale from the filtered end. As a result of our proprietary processes, this product has noticeably higher levels of THC than seen in typical pre-rolls so remember to start low and go slow. Additionally, because of its high THC content, it is important to keep in mind who might be around you while consuming - non-smokers could easily absorb THC via the second-hand smoke that’s produced.


How much THC is in concentrates?

That depends on a few different factors – quality of the input flower, method of extraction, and length of processing time, to name a few. Kolab Project diamonds contain approximately 900mg of THCA (heat activated THC) per gram.


What is THCA?

The scientific term for THCA is tetrahydrocannabinolic acid – an inactive compound found in the trichomes of a living cannabis plant. Consuming THCA will not actually get you high because it’s a larger molecule that doesn't fit into your body’s cannabinoid receptors. Before it can activate the receptors, THCA must be exposed to heat, decarboxylating the compound to THC. This turns it into a shape that will fit our endocannabinoid system and the CB1 receptors that run throughout our central nervous system, allowing for that classic elevated experience.


What ingredients go into Kolab Project concentrates?

We make our concentrates with flash-frozen small batch single strain fresh flower. Not the trim, not what’s left on the drying room floor and not dried flower. Just small batch, flash-frozen single strain flower. The quality of a concentrate is directly impacted by the quality of the input material so we’re careful to hand select only the best.


What are Kolab Project diamonds?

Diamonds are the result of our hydrocarbon extraction efforts to purify the cannabinoid components from the single strain, flash-frozen cannabis flower. The cannabinoids forms into hard, crystalline structures while the terpenes mainly stay behind in the liquid (or, terp sauce). Diamonds have a very limited terpene profile, they are essentially THCA and can only be activated by heat.


How do I consume concentrates?

There are a few different methods for consuming concentrates. Traditionally, concentrates are consumed using a dab rig. To put it simply, a dab rig is a glass water pipe with a metal or glass nail that is heated at a very high temperature. Historically, this means using a blow torch. Once the nail is hot, a small amount of concentrate is placed on the nail and then vaporized and inhaled through the water pipe. Using a dab rig can be both cumbersome and dangerous for inexperienced consumers (due to the use of a blow torch!) so some users opt for an e-rig or, a dab pen. E-rigs use electricity to heat the warming chamber and also feature a bubbler for smoother consumption. The addition of a temperature control takes away a lot of the guesswork involved when using a traditional dab rig. Dab pens have borrowed technology from dried flower and distillate vapes (like commonly seen vape pens) and are designed specifically for the consumption of concentrates. In addition, using a weigh scale to accurately measure out precise amounts allows you better control over exactly how much you are using. As always with cannabis, but especially with concentrates, start low and go slow! Concentrates are incredibly potent and it’s important to consume responsibly.


At what temperature should I consume concentrates?

For terpene heavy concentrates such as live resin or slush, most experts would recommend starting at about 200 degrees Celsius in order to preserve the terpene-based flavour profile of your concentrate. Since diamonds aren’t packing the same sorts of flavourful terpenes as live resin or slush, you have the option of going to a bit higher temperature for more cloud production.


How much is one dose?

There is no universal dosage guide that can suggest an amount since cannabis consumption is incredibly personal! A reaction to a cannabinoid is dependent on a variety of factors such as genetics, weight, health, body chemistry, mood and desired effects. Concentrates are highly potent because of the very fact that they are concentrated, they have been extracted from the cannabis plant and stripped of most plant matter to retain only the cannabinoids and terpenes. For context, the majority dried flower is anywhere between 10 – 35% THC whereas concentrates are typically between 50 – 95%. So, a gram of concentrate at 90% potency could contain up to 900 milligrams of THC! Most edibles are only 10 milligrams of THC... Knowing this, we always recommend that you start very low and go very slow! In the beginning, try a piece that’s about the size of a rice kernel.


How many grams of concentrate can I purchase at one time?

The legal purchasing limit in Canada for dried flower is 30 grams. When concentrates are converted according to the Health Canada equivalencies, this is roughly 7.5 grams of concentrate. Kolab Project concentrates come in 1g portions, approximately the equivalent of 4g of dried cannabis.


What is the onset time for a concentrate?

Almost immediate. Much like any other inhalable, the onset time is right away and can last between 1 to 2 hours depending on the amount that was consumed.