Resources

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Cannabis For Adult Use

At Kolab Project, we work with leading growth and agriculture professionals to cultivate the finest cannabis strains available. For a full product listing, please visit our online shop.

Offering

We currently offer a carefully cultivated selection of premium indica, sativa and hybrid dried flower, grown in our state-of-the-art Carleton Place facility. Registered members may access cannabis for purchase via our online shop. Register now here.

Member Resources

Below, please find all materials required to get started with your Kolab Project membership. Our Kolab Care team is available to respond to any questions or concerns you may have throughout your registration. They may be reached via email (info@kolabproject.com) or phone (1 833 565 2278).

Frequently Asked Questions

We believe everyone should be able to approach their personal cannabis experience with confidence. We’ve compiled some of the most frequently asked questions regarding registration, product and placing orders below. Please consider this guide a useful resource and refer to it whenever necessary.

  • Product

    • How much cannabis can I order at one time?

      You can order 30 times the daily quantity set out in your medical document up to 150 g.

    • How much cannabis can I carry with me?

      You can possess up to a 30-day supply of dried cannabis or its equivalent, as specified in your medical document, up to a maximum of 150 g.

    • How are Kolab Project’s products tested?

      To ensure products meet Kolab Project’s standard of excellence and certification, all products are laboratory tested and analyzed. For full transparency and accountability, each lot is then assigned a unique number and is tracked throughout the entire process.

    • What does the product label show?

      The Cannabis Regulations set the requirements for product labels on cannabis. Each label includes:

      • — Name and contact details of the producer
      • — An indication of the class of cannabis (dried flower, oil)
      • — Lot number, recommended storage, and packaging date
      • — Net weight in grams
      • — Percentage of THC and CBD, actual potency and potential potency
      • — Carrier oil used and any food allergen contained

    • How should cannabis be stored?

      Cannabis is best stored in a secure, cool, dry and dark location.

    • Where can I learn more about cannabis?

      Browse our Resources section on the website or call our knowledgeable team at 1 833 565 2278 or kolabcare@kolabproject.com. You can also find more information on the consumption of cannabis for medical purposes on Health Canada’s website: www.hc-sc.gc.ca

    • Is cannabis covered by health care benefits?

      Cannabis is not covered by most health care benefits or insurance providers. However, there are a small number of exceptions including Canadian Veterans, members of the RCMP and the Department of National Defence. Please contact your insurance provider for more information on your plan’s policies.

    • Is cannabis eligible as a medical expense on my income tax?

      Cannabis for medical purposes is an eligible medical expense for tax purposes.

    • Do you offer any type of compassionate pricing?

      Kolab Project offers compassionate pricing for households with an annual income of $30,000 or less. Please contact our team at 1 833 565 2278 or kolabcare@kolabproject.com for more information.

  • Registration

    • How do I obtain a medical document for cannabis?

      Speak with your health care practitioner about your symptoms and whether cannabis would be a good treatment option. They can provide you with a medical document by filling out the required forms. If your health care practitioner is not knowledgeable about cannabis, Kolab Project can provide you with a list of health care practitioners who are familiar with it as a treatment option.

    • How long is the registration and approval process?

      Registration can take up to two days once we have received your documentation.

    • How can I place my order?

      Orders can be placed online at kolabproject.com or by phone at 1 833 565 2278. Please ensure you have your member card available when placing an order. It contains your unique identification number, which is required when placing orders and corresponding with us.

    • How do I make changes to my account information?

      To make changes to your account information, please contact our team at 1 833 565 2278 or kolabcare@kolabproject.com.

    • Why hasn’t my registration been processed yet?

      Our team would be happy to check the status of your registration. Please contact us at 1 833 565 2278 or kolabcare@kolabproject.com

    • How do I find a health care practitioner or clinic?

      Kolab Project can provide you with a list of health care practitioners in your area who are familiar with cannabis as a treatment option. Simply contact our team at 1 833 565 2278 or kolabcare@kolabproject.com.

  • Orders

    • What payments do you accept?

      We accept all major credit cards for payment.

    • When will my package be shipped?

      It typically takes 3-4 business days for your order to be processed and shipped.

    • What are your shipping options?

      Kolab Project ships within Canada, using Canada Post.

    • What is the cost of shipping?

      Canada-wide shipping has a flat-rate shipping charge of $9 per order.

    • How is the product shipped?

      Kolab Project ships using Canada Post’s parcel service. A signature will be required upon delivery.

    • Can I return or exchange cannabis?

      Cannabis cannot be returned or exchanged. All sales are final.

Register With Kolab

Register

Registered members may access and purchase cannabis from Kolab Project at any time. Please follow the steps outlined below to get started:

  • 1Create An Account

    Sign up for your Kolab Project account.

  • 2Complete Our Registration Form

    Fill out the registration form online.

    Printed forms may be brought to your health care practitioner to be filled out along with the medical document required below.

  • 3Submit a Medical Document

    Print the medical document found below and take it to your health care practitioner. They are required to send it to Kolab Project directly via secure fax or mail.

  • 4Verification

    Once your registration is processed and approved by our team, you will receive your welcome package in the mail and may begin to place orders.

Contact Kolab Care Team

To ensure your experience with Kolab Project is as seamless and positive as possible, please reach out to our Kolab Care team at any time: